Caroline Heuer, MSN, FNP-BC

Nephrology

4.9
165 Ratings
Practices In: Downers Grove
Patients Seen: Ages 18+

As a nurse prac­ti­tion­er, I believe in patient-provider col­lab­o­ra­tion and open com­mu­ni­ca­tion in order to facil­i­tate indi­vid­u­al­ized care that unique­ly meets each patien­t’s needs and health­care goals. My aim is to help patients under­stand their diag­no­sis and treat­ment options in an effort to achieve their high­est state of health.

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Languages
English
Clinical Interests

Chron­ic Kid­ney Dis­ease, End Stage Renal Dis­ease & Dial­y­sis, Hemodial­y­sis, Hyper­ten­sion, Peri­toneal Dial­y­sis, Uri­nary Tract Infections

Personal Interests

Cook­ing, bak­ing, exer­cise, gar­den­ing, and spend­ing qual­i­ty time with my fam­i­ly and friends.

Memberships
Illinois Society of Advanced Practice Nurses (ISAPN)
School
Luther College Graduation Date: 2009 Degree: B.A.N
Chamberlain University Graduation Date: 2020 Degree: M.S.N, FNP

Conditions

Acid/Base Abnormalities, Acute Kidney Injury, Chronic Kidney Disease, Electrolyte Disorders, Hypertension

Ratings


Ratings Category

The Patient Satisfaction Rating score is an average of all responses to care provider related questions on our independent rating system, the Press Ganey Patient Satisfaction Survey. Responses are measured on a scale of 1 to 5, with 5 being the best score. Learn more about our patient satisfaction survey.

Patient Satisfaction Rating

4.9

Likelihood of recommending this provider

4.9
164 Ratings

Provider discussed treatment options

4.9
162 Ratings

Provider explained things clearly

4.9
165 Ratings

Provider included you in decisions

4.9
154 Ratings

Provider showed concern

4.9
165 Ratings

Comments


Comments are collected in our Press Ganey Patient Satisfaction Surveys. Patients are de-identified to protect confidentiality and patient privacy. Learn more about our patient satisfaction survey.
"My experience has always been the best."
5
May. 4, 2024
"She was very helpful and informative!"
5
Apr. 30, 2024
"Caroline was wonderful! Extremely professional and caring. She listened and addressed my concerns completely! I look forward to continuing under her care."
5
Apr. 29, 2024
"I loved visiting with Caroline! Sometimes she seemed better than a doctor! Very knowledgeable and personable. Answered all my questions and more. Very compassionate."
5
Apr. 25, 2024
"Excellent experience have been seeing Alia first time with nurse practitioner. Concern for overall health and medications. Competent of patient desires for overall health outcome."
5
Apr. 17, 2024
"Great listening"
5
Apr. 15, 2024
"Very good communications through MyChart Messages"
5
Apr. 15, 2024
"Caroline Heuer is a professional, calming, cheerful person who you can see cares about your well being. I asked questions and was informed about answers that I understood. She gave me suggestions and further testing to see if those suggestions are better suited for me. Thank you for having such a wonderful addition to your staff!"
5
Apr. 10, 2024
"Very professional and knowledgeableGood listener"
5
Jun. 5, 2024
"Both nurse and nurse practitioner were excellent"
5
Jul. 31, 2024
"Caroline is very approachable. She showed kindness and concern. She's very knowledgeable and I felt comfortable in her care."
5
Jul. 30, 2024
"Caroline Heuer is great... She brought me in from the waiting room, and I didn't see a nurse.. I've been seeing her for A couple years and I just love her... She is always informative, friendly, and in general a credit to your organization."
5
Jul. 30, 2024
"Efficient, knowledgeable, kind, pleasant attitude."
5
Jul. 23, 2024
"Caroline was very pleasant, professional and explained my, condition, options, future testing and made me feel a part of the treatment team. She is an asset to to Duly for sure!"
5
Jul. 23, 2024
"Very informative and helpful"
5
Jul. 7, 2024
"NP Heuer has always explained options and the reasons for her recommendations. She provides the time to answer all questions and to address the patient's needs. I would definitely recommend her."
5
Sep. 27, 2024
"Felt in very caring capable hands"
5
Sep. 11, 2024
"All went well."
5
Sep. 11, 2024
"Very knowledgeable and courteous."
5
Sep. 10, 2024
"Caroline was very professional and was instrumental in helping me progress for the future, thank you"
5
Aug. 27, 2024
"Gets my highest rating. Excellent"
5
Aug. 20, 2024
"Very professional!!!"
5
Aug. 14, 2024
"Caroline discussed my issues with easy to understand terms and made helpful suggestions. She also listened to my feedback and explained my next course of treatment and her reasoning behind it."
5
Aug. 13, 2024
"Caroline Heuer is very professional yet also friendly and pleasant."
5
Oct. 30, 2024
"Caroline Heuer was professional,competent,and compassionate."
5
Oct. 25, 2024
"For the last 3 years I've flown from Puerto Rico for my medical needs. The experience has always been the best."
5
Oct. 23, 2024
"Caroline Heuer is the best communicator I have met with at Duly. Whenever I ask a question on My Chart she responds quickly and has always replied quickly.She really puts me at ease to talk about my health. Staff like Caroline keeps me coming back to Duly. I am greatful to have her on my team!"
5
Oct. 18, 2024
"Caroline Heuer was very professional and caring. She took the time to explain everything and answered all my questions."
5
Oct. 13, 2024
"Good experiences"
5
Oct. 12, 2024
"The nurse practitioner I saw (Heuer) is excellent!"
5
Oct. 10, 2024
"She was highly informative, patient w me to where I could understand everything. Treated me w the utmost respect ! Enjoyed meeting her !!!!"
5
Oct. 4, 2024
"Asked a lot of questions"
5
Nov. 15, 2024
"Everything was good."
5
Nov. 7, 2024
"Caroline is excellent - thorough, caring, knowledgeable"
5
Nov. 3, 2024
"This was a pleasant experience. We're gonna have an exam like this you get a little anxious, and after speaking to personnel there, I felt much better and at ease with where we were gonna go if there was an issue and so fortunately it seems like it's working out OK at the moment so thank you very much."
5
Nov. 2, 2024
"Caroline is one of the best communicators at Duly. Also gets back to me ASAP and I am very comfortable during visits. I am seeing great results under her care!"
5
Jan. 31, 2025
"I liked Dr Heuer from the very first visit.. She is very knowledgeable, kind, explains things so they are understood, and takes her time with me... I was impressed, and still am..."
5
Jan. 26, 2025
"Caroline is great!! She takes the time to find out my concerns. She also things as we are talking about my condition."
5
Jan. 17, 2025
"I felt that the caregiver was exceptionally good, knowledgeable, friendly, professional, and I enjoyed the visit extremely well, and I felt well informed about my condition and recommendations she offered which I felt were very important and I really enjoyed and appreciated your professionalism"
5
Jan. 12, 2025
"Great experience questions and concepts were explored"
5
Jan. 9, 2025
"Very easy to talk to. Answered all my questions. Friendly."
5
Jan. 9, 2025
"Caroline is a wonderful care provider. Always exudes care and compassion when I'm in there."
5
Jan. 2, 2025
"Caroline Heuer, APN was timely, friendly and professional"
5
Dec. 20, 2024
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