Patient Resources

We are excit­ed to be your part­ner for med­ical care. As a Duly Health and Care patient, you have access to over 900 physi­cians in more than 50 clin­i­cal spe­cial­ties. From pri­ma­ry care for the whole fam­i­ly to expert spe­cial­ty care, we are equipped to diag­nose and treat your med­ical needs, large and small. We have prac­tice sites across over 150 loca­tions through­out the Mid­west, mak­ing access to care easy and con­ve­nient for you.

What to Expect

It can be hard to keep up with the changes in health­care today, but at Duly our focus remains con­stant — pro­vid­ing the high­est qual­i­ty med­ical care avail­able. This is why every aspect of your care is thought­ful­ly designed by physi­cians who know and care for you.

Our physi­cians know that trust is earned, com­pas­sion is non-nego­tiable and that the only bot­tom line worth car­ing about is whether we’ve helped you and your fam­i­ly live health­i­er, hap­pi­er lives. We are lead­ing the way by lis­ten­ing to you.

Pri­ma­ry Care

With exper­tise in inter­nal med­i­cine and fam­i­ly med­i­cine, you are sure to find a doc­tor you trust to be your part­ner in health. Our physi­cians take a com­pre­hen­sive approach to the pre­ven­tion, diag­no­sis and treat­ment of dis­eases in adults. Learn more about our pri­ma­ry care team >

Our pedi­a­tri­cians care for the phys­i­cal, men­tal and emo­tion­al well-being of your child through every stage of their devel­op­ment. We offer pre­ven­tive care for healthy chil­dren, as well as ear­ly detec­tion and man­age­ment of a vari­ety of pedi­atric issues, includ­ing behav­ioral and func­tion­al dif­fi­cul­ties, and devel­op­men­tal dis­or­ders. Learn more about our pediatricians >

Spe­cial­ty Care

Our board-cer­ti­fied spe­cial­ists are lead­ers in inno­v­a­tive care. With advanced clin­i­cal train­ing and sub-spe­cial­ty exper­tise, our spe­cial­ty care team offers advanced treat­ment options includ­ing some of the most lead­ing-edge sur­gi­cal advance­ments and ther­a­pies — com­plete­ly tai­lored to your indi­vid­ual needs and health-relat­ed goals. Our physi­cians col­lab­o­rate across spe­cial­ties to devel­op a care plan cen­tered around what is best for you. Learn more about our spe­cial­ty services >

Imme­di­ate Care

We know ill­ness and injury don’t con­sult your sched­ule, so we’ve made room in ours to make sure you can be seen on short notice, close to home or on the go. With same-day appoint­ments, imme­di­ate care cen­ters and vir­tu­al vis­its, access to care has nev­er been more con­ve­nient. Learn more about our same-day care options >

Con­tact Us

Our team is avail­able to answer your ques­tions and help direct your care, please reach out to the appro­pri­ate team below.

Sched­ul­ing - Sched­ule online or call our main sched­ul­ing phone num­ber at 1 – 888-DulyNow

MyChart Ques­tions — 1−855−269−2427

Billing Cus­tomer Ser­vice - 1−866−734−7680

Patient Expe­ri­ence & Feed­back — Email patientexperience@​duly.​com or call 1−630−456−7484

Med­ical Records Request Ques­tions — 1−630−873−8748

Com­pli­ance Hot­line — 1−630−545−7600