Duly & Capsule

Duly Health and Care is now clin­i­cal­ly inte­grat­ed with Cap­sule, a phar­ma­cy that pro­vides free, same-day med­ica­tion delivery.

Pre­scrip­tions have nev­er been eas­i­er. You refill your meds with the touch of a but­ton and they’ll be deliv­ered right to your door with Capsule.

How It Works

1. Ask your provider to send your pre­scrip­tions to Capsule

When your provider asks about your pre­ferred phar­ma­cy, just say ​“Cap­sule,” and your med­ica­tions will be sent over. You can also respond ​‘Y’ to the pre-vis­it mes­sage to have Cap­sule updat­ed as your phar­ma­cy pri­or to your visit. 

2. Cap­sule texts you with­in min­utes to sched­ule delivery

Once a pre­scrip­tion is sent, Cap­sule texts you to view your med­ica­tions and copay, and to sched­ule a time and place for deliv­ery. Deliv­ery is free — just pay your copay. All major insur­ances accepted.*

3. Pre­scrip­tions deliv­ered to you, the same day

Your med­ica­tions will be hand-deliv­ered by a Cap­sule employ­ee at the time and place you select­ed (home, work, any­where). You or some­one you trust will just need to sign for it.

4. Ask the phar­ma­cist any­thing — all from your phone

If you have any ques­tions for the phar­ma­cist, just reply to Capsule’s text. Pre­fer to talk on the phone? Call us at 312−589−7620. 

*Tri­care not accept­ed at this time.

What Duly patients are say­ing about Capsule

“By the time I got home from the doctor’s vis­it, Cap­sule had con­tact­ed me. By 2pm that same day I had my pre­scrip­tions refilled and deliv­ered free. I then asked Cap­sule to trans­fer my pre­scrip­tions from Wal­greens. With­in min­utes it was done, with iden­ti­fi­ca­tion of the pre­scrip­tions and noti­fi­ca­tion as to when refills were due. All of this with­in the first 36 hours of sign­ing up. So far, OUT­STAND­ING service!”

“Thank you so much for tak­ing care of me. I’m always tak­ing care of every­one around me in my life, and it is real­ly nice to have some­one to look after me.”

“I appre­ci­at­ed the care I received from Cap­sule — they are prompt, effi­cient, and concerned.”

FAQs

What is Capsule?

Cap­sule is the phar­ma­cy that deliv­ers your pre­scrip­tions the same day, for free. Cap­sule man­ages your refills and has expert phar­ma­cists avail­able to chat or text 7 days a week.

Is deliv­ery real­ly free? Do I need to tip?

Cap­sule deliv­ery is always free — you only pay your usu­al copay. Tip­ping is optional.

Where does Cap­sule deliver? 

Cap­sule offers free same-day deliv­ery in the Chica­go area. Vis­it cap​sule​.com to check if they deliv­er to you. 

What are the Cap­sule deliv­ery hours?

Mon­day — Fri­day: 12 PM — 3 PM, 6 PM — 9 PM

Sat­ur­day and Sun­day: 12 PM — 3 PM 

Does Cap­sule accept my insurance?

Yes, Cap­sule accepts all major insur­ances across com­mer­cial, Medicare, and Med­ic­aid. Please note: Tri­care is not accept­ed at this time.

How do I pay for my medications?

For med­ica­tion copays, Cap­sule accepts cred­it and deb­it cards, HSA, or FSA cards.

Do I need an account or app?

No. Cap­sule will text you (or call, if pre­ferred) to sched­ule deliv­ery. You may choose to down­load the Cap­sule app, but you don’t need to.

What about con­trolled or refrig­er­at­ed meds?

Cap­sule deliv­ers those too. For con­trolled med­ica­tions, Cap­sule will ver­i­fy your ID.

What if I have more questions?

You can text or call Cap­sule direct­ly at (312) 589‑7620.

To take advan­tage of this free ser­vice, respond Y to your pre-vis­it text mes­sage or ask your provider to send your pre­scrip­tions to Capsule. 

Cap​sule​.com | 312−589−7620